1.Q:Are you a manufacturer or a trader?
A:We are professional manufacturer factory for 20 years, located in Wenzhou city,Zhejiang province.
2.Q: What are your payment terms?
A: We accept wire transfer, demand letter of credit, 30% as deposit.
3.Q: Q:What is your minimum order quantity?
A:1 set.
4.Q: How do we guarantee the quality?
A:We guarantee that we will send you free parts for any problems during the warranty period or door-to- door service.
5.Q: Do you offer warranty?
A:Yes,our products are guaranteed for one years. We provide after-sales service support and technical support.
6.Q:Factory address?
A:Wenzhou City,Zhejiang Province
7.Q: How many machine are produced each year?
A: 500sets
8.Q:Which markets do you work with in the global market?
A:America, Southeast Asia, Europe, Australia, Africa, etcQ:What is the model range?
9.Q:What are the main products?
A:Flexo printing machines, Gravure printing machines, Solvent-free laminating machines, Offset printing machines, Digital printing machines, Slitting machines..
10.Q:What should I do if I have a technical problem with my machine?
A: lf you are experiencing any technical issues with your machine, please contact our customer service team or the nearest authorized service center.Our team will guide you through the troubleshooting process and schedule repairs if necessary.
11.Q:Are you the factory or the trading company?
A:We are the factory,we located in Wenzhou City,Zhejiang Province,China.
12.Q:What after-sales service can your company provide?
A:We can provide technical support and on-site installation support!
13.Q:Can you provide spare parts for free?
A:Of course.
14.Q:Can you provide OEM?
A:Yes,we can.
15.Q:How about the delivery time?
A: 30-120 days according to the different product.